a71bet Privacy Policy
Your personal information on a71bet is stored with the highest level of security. In this policy we clearly explain what information is collected, why it is collected, and how it is kept secure.
Introduction and Applicability
This Privacy Policy ("Policy") is issued by the a71bet platform ("we", "our", or "a71bet"). By using the a71bet website, mobile version, and related services, you are considered to have accepted the terms of this Policy. The information set out in this Policy is written for players in Bangladesh and explains in detail how we work to protect your personal information.
1 What Information We Collect
During account registration and use of services on a71bet, we may collect the following types of personal information:
- Identity information: full name, date of birth, national ID number or passport number.
- Contact information: email address and mobile number.
- Financial information: bKash, Nagad, Rocket, or Upay mobile banking number; transaction history.
- Device and technical information: IP address, browser type, operating system, cookie data.
- Usage information: time spent on the site, pages viewed, type and amount of bets placed.
- Communication records: live chat conversations and email correspondence.
We collect only the information necessary to provide our services. Unnecessary or excessive personal information is not collected.
2 How We Collect Information
We collect information in the following ways:
- Directly from you — through registration forms, verification processes, or support contacts.
- Automatically — your site usage information through cookies, web beacons, and log files.
- From third parties — through identity verification services or payment processing providers.
3 Purpose of Using Information
a71bet uses the collected information for the following purposes:
- Account registration, identity verification, and age confirmation (to comply with the 21+ requirement).
- Processing deposits and withdrawals and ensuring transaction security.
- Providing customer support and resolving complaints.
- Preventing fraud, money laundering, and unauthorized access.
- Implementing responsible gambling policies and applying self-set limits where needed.
- Improving service quality and testing new features.
- Meeting legal obligations.
- Sending promotional offers and notifications with your consent.
4 Sharing and Disclosure of Information
a71bet never sells your personal information to third parties. However, information may be shared in the following cases:
- Service providers: identity verification agencies, payment processing partners (bKash, Nagad, Rocket, Upay), and cybersecurity services.
- Legal requirements: when required by court order, government directive, or legal investigation.
- Business transfers: in the event of a company merger or acquisition, while maintaining data protection standards.
Data protection agreements are in place with all third-party partners and they may use the information only for specified purposes.
5 Data Security Measures
a71bet uses industry-standard technology and practices to protect your information. Our security framework includes:
- SSL encryption — all data transfers are conducted through encrypted channels.
- Two-Factor Authentication support.
- Regular security audits and access reviews.
- Restricted access — only authorized staff may access personal information.
- Data backup and recovery plans.
6 Data Retention Period
a71bet retains your personal information only for as long as necessary. The following policy is followed:
- Active accounts: for the full duration of service use.
- Closed accounts: for the period required by legal obligations.
- Transaction records: retained in accordance with financial regulations.
- After the retention period, information is securely deleted or anonymized.
7 Your Rights
As an a71bet user, you have the following rights regarding your own information:
- Right to access: you can find out what information we hold about you.
- Right to rectification: you can request correction of inaccurate or incomplete information.
- Right to erasure: in certain circumstances you can request that your information be deleted.
- Right to restrict processing: in some cases you can request that processing of your information be stopped or limited.
- Right to withdraw consent: you can withdraw consent to marketing communications at any time.
- Right to lodge a complaint: you can raise any complaint related to data protection directly with us.
To exercise these rights, contact our support team. Some requests may be limited due to legal obligations or security reasons.
8 Cookie Policy
The a71bet website uses various types of cookies. Cookies are small text files stored on your device.
- Essential cookies: required to maintain login sessions and ensure security.
- Functional cookies: help remember your preferences and settings.
- Analytics cookies: collect site usage statistics to help improve services.
You can reject or delete non-essential cookies at any time by changing your browser settings.
9 Protection of Minors
a71bet's services are for users aged 21 and above only. We do not knowingly collect information from minors. If a minor attempts to register, the age verification process will identify this and the account will be closed.
If you are aware that a minor has registered on our platform, please notify our support team immediately.
10 International Data Transfers
In some cases your information may be transferred outside Bangladesh to our approved servers or service providers. In such cases we ensure that:
- The recipient country has adequate data protection measures in place.
- The transfer agreement includes appropriate data protection clauses.
- The data recipient complies with privacy standards equivalent to this Policy.
11 Policy Changes
a71bet may update this Privacy Policy from time to time. If any significant changes are made, we will:
- Publish the updated date on this page of the website.
- Send a notification by email to registered users.
- Display a notice on the site for significant changes.
Continued use of the site after a policy update will be considered acceptance of the new policy. We recommend reviewing this page regularly.
Privacy Contact
If you have any questions, requests, or complaints about this Privacy Policy, please contact us. Our support team is available 24/7 in Bengali.
For information requests or complaints, write "Privacy Request" in the subject line of your email. We will try to respond as quickly as possible.